We value your time and strive to provide every client with a high-quality, uninterrupted experience.
To ensure this, please take a moment to review our booking policies below.
Deposit
A deposit of 50% is required to secure your booking.
Appointments are only confirmed once the deposit has been received.
Cancellations & Rescheduling
Appointments may be rescheduled once, provided at least 24 hours’ notice is given.
Cancellations or changes made within 24 hours of the appointment will result in loss of the deposit.
No-Shows
Failure to attend your appointment without notice will result in the full deposit being retained.
Future bookings may require full payment in advance.
Late Arrivals
Please arrive on time for your appointment.
Arriving late may result in a shortened service or cancellation, depending on availability.
Allergies & Health
Clients are responsible for informing us of any allergies, sensitivities, or medical conditions prior to their appointment.
We are not liable for any adverse reactions if this information has not been disclosed.
If you are unsure whether a treatment is suitable, we recommend contacting us before booking.
Repairs
If you experience any issues with your nails, please contact us within 48 hours of your appointment.
Repairs requested after this period may be subject to a fee.
Payments
The remaining balance is to be paid at the end of your appointment via your preferred payment method.
Photography
We may occasionally take photos of our work for portfolio and social media purposes.
Please let us know if you prefer not to be photographed.
Agreement
By booking an appointment, you confirm that you have read, understood, and agreed to these policies.